FAQ
Frequently Asked Questions
Know more about our processes and work with the following frequently asked questions. If you have any other questions not addressed here, please email us at info@systemicinfo.com or Contact Us.
All our projects have the following guarantees:
We sign NDA and confidentiality agreements as needed.All of our employees are full-time employees and are bound by the company’s confidentiality and Non-Disclosure clauses.
Also, for sensitive projects, we create isolated cells that are disconnected from the public network.
Our developers are dedicated to producing quality codes. We have formal processes in
place to keep quality under strict control, including regular code reviews and design
walk-through. We focus on being right for the first time, and we believe that the creation phase
itself should be strong.
Each project goes through the hands of suitable quality control/testing professionals according to
rigorous test plans, including black-box testing, white box testing, test regression, usage
analysis, etc.
We believe that trust is the foundation of a successful relationship and will only
develop after the association over time. The following facts can help demonstrate our commitment
to our business:
We have completed over 500+ projects.
We have been in the business for more than 20 years dedicated to the offshore implementation
model.
We will sign the NDA before the preliminary discussions, and the final agreements will be worked out in detail. We are usually bound by the legal framework of the client country, and we are a registered organization in India.
We will send you regular project status reports. We use a combination of predefined update schedules (usually email) and ad hoc meetings (usually conference calls or live chat).
Systemic invites you to try our services. You can entrust us with a pilot project.
We have always been able to continue the relationship after demonstrating ability in a pilot
project.
We prefer a pilot project, or the first subsystem of a larger project, or an independent project
that ends in itself. The duration of pilot projects are usually 2-4 weeks.
We invest as much time, and energy in pilot projects as in real projects. You will find that the
pilot is high enough to continue working with the same code. In this sense, pilot projects are
very different from prototypes.
It depends on the situation. We ask you to provide some information if necessary.
Yes, we do a huge amount of software testing: quality control, system testing, functionality and feature testing, integration testing, regression testing, network software testing, cross-platform compatibility testing, load and performance testing, test case preparation, test case execution, reporting, etc.
Yes, we support all software that we design based on a product license. This usually includes fault monitoring and repair. Feature improvements and developments are discussed.
We do our best to avoid programming errors in the products delivered to our customers. However, anyone familiar with software development practices knows that bugs occasionally occur even in high-quality products. In case bugs occurs, we will rectify the errors as soon as possible.
Yes, we manage all type of DM techniques. Systemic is one of the leading digital marketing agency that has highly skilled Google certified digital marketers to achieve your business goals.
Systemic works in various time zones as per the project we work for. Our teams who are working on different time zones are very supportive and flexible enough to co-operate with our clients.
It is an interactive process. To implement a successful design project, we need a detailed breakdown. You should show all your preferences regarding style, colour scale, shapes. In addition, we need to know the project specifications, a description of the application for which the design is being developed. It would be great to have demo versions of your software for further design development.
There are several ways to check the status of a project: The Internet allows us to communicate with you as easily as we would be next door. We give you regular status reports based on developer schedules. Regular schedule updates at the specified current state provide a higher-level view of the project status. Once again, the most convenient ways are email, WhatsApp, FB messenger, Net meeting. Lots of tools let you chat directly with your programmer team in real-time. It is also possible to appoint a team leader if you want a single point of contact. By reviewing these spatial objects, you can suggest changes to the project process, properties, and so on.
Yes, we create apps for both iOS and Android. We have a team of highly skilled developers with 20+ years of experience who are specialized in various technologies.
Yes, we provide hosting services for your website. Our hosting services are safe and secure.